Gotcha Box - Dog Toys, Treats & Personalised Dog ID Tag Gift Box

£16.99 GBP
Taxes included. Shipping calculated at checkout.

Estimated rewards

85 points

5 points per £1 · Estimated, subject to eligibility.

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Low stock: 10 left
Dispatch: 1–2 working days

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Group colors: Gotcha Box - Dog Toys, Treats & Personalised Dog ID Tag Gift Box
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Free UK delivery on orders of £30.00 or moreDispatch is usually within 1–2 working days; personalised items may take longer. Delivery details
14-day returns View returns policy
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What’s in your Gotcha Box

What’s includedQuantity
Dog toys2
Dog treats2
Personalised photo ID tag1
Total items5
Price£16.99 GBP

Price excludes delivery. Free delivery on orders of £30 or more.

A gift for new beginnings

A thoughtful surprise for a gotcha day, adoption anniversary or new arrival, with playtime fun, treats and a personal touch.

Personalising the tag

Provide your dog’s name, a clear front-facing photo, their size and any allergy notes. You can also request contact details on the back of the tag. Please check all spelling and contact information carefully.

Selection and safety

Contents are selected around your dog’s details and current stock, so individual items may vary. Check treat ingredients before feeding, supervise play and remove damaged toys. Toys are not indestructible and may not suit heavy chewers.

Returns & exchanges

How do I request a return?

For eligible standard, non-personalised items bought online, you have 14 days after receiving your order to tell us you wish to cancel, followed by another 14 days to return the items.

Email info@pawsomeplaces.online with your order number before sending anything back. We’ll provide return instructions.

Please include all parts and accessories, and use the original packaging where possible. You may inspect an item as you would in a shop, but handling beyond what is necessary may result in a deduction if it reduces the item’s value.

Can I return a personalised item?

Items made or personalised to your specifications are generally excluded from change-of-mind returns.

However, your statutory rights still apply. If your personalised item arrives faulty, damaged, incorrect or not as described, please contact us so we can help resolve the issue.

What if my order arrives damaged or incorrect?

Please email info@pawsomeplaces.online as soon as possible with:

  • Your order number.
  • A description of the issue.
  • Photos of the item and packaging, where relevant.

We’ll review the issue and arrange an appropriate solution, which may include a repair, replacement or refund, depending on the circumstances and your statutory rights.

Who pays for return postage?

For change-of-mind returns, you are responsible for return postage.

If an item is faulty, damaged, incorrect or not as described, we’ll cover reasonable return postage or provide return instructions. Please contact us first so we can explain the next steps.

When will I receive my refund?

For valid cancellations of standard items, we’ll issue your refund within 14 days of receiving the returned goods or evidence that you have sent them back, whichever is earlier.

Refunds go to your original payment method unless agreed otherwise. Where applicable, we’ll also refund the basic standard delivery charge. Additional charges for a premium delivery service are not refundable for change-of-mind cancellations.

For full details and any applicable exclusions, please see our Returns, Refunds & Cancellations Policy.

Nothing in this information affects your statutory rights.